Team Coco Palm Reflects on a memorable 2025!
As we step into 2026, our focus is on building stronger partnerships and paying closer attention to detail. Our team is energized, motivated, and ready to go above and beyond in delivering exceptional customer service. Reflecting on all our achievements in 2025, we are proud of the progress made and excited to raise the bar even higher this year to welcome you and our mutual guests to Coco Palm!
Annual Break and Fresh Upgrades
To ensure our team remains refreshed and inspired, we’ve scheduled our annual closure from September 1st to September 30th. This pause allows us to recharge and return with renewed energy. During this time, we’ll also be upgrading our bathrooms— part of our ongoing commitment to enhancing comfort and creating a better experience for everyone.
What’s New This Year
Enhanced customer service initiatives: Expect more personalized support, faster response times, and a stronger commitment to listening to your needs. Seasonal offers: Special promotions will be introduced throughout the year as a way of thanking you for your loyalty. We create offers based on customer feedback and market trends. Monthly staff meetings: These sessions keep our team updated on occupancy, customer feedback, and upcoming plans. They also serve as a time to celebrate birthdays, recognize staff praised in reviews, and encourage everyone to keep striving for excellence. It’s also an opportunity to share any issues affecting the team. Be on the look out for our new themed month events!
Looking Ahead
The year ahead is full of opportunities, and we’re excited to continue this journey with you. Together, we’ll build on our successes, embrace new challenges, and create memorable
experiences.
Guests will delight in out new fine dining addition to the beloved Ti Bananne Restaurant. We remain committed to attending trade shows whenever possible.
Look out for Rhyan Chastanet, who will continue to represent us on the road in 2026—sharing our vision, meeting partners, and bringing back fresh ideas to strengthen our community.
Should you require any information on rates and availability: call +1754562800 or email reservations@coco-resorts.boutique
We’re deeply grateful for the opportunity to grow in ways that remain true to Coco Palm’s spirit. These updates reflect our ongoing commitment to delivering the highest quality of individualized
service.
With heartfelt gratitude,
Simone Skinner, Managing Director, Coco Palm